Troubleshooting
Can't create more resources
Lockit refuses to add a new resource. Usually it's the plan limit.
You've reached your plan's limit
| Plan | Resources |
|---|---|
| Free | 2 |
| Starter | Up to 100 |
| Custom | Unlimited |
Once you're at the limit, creating a resource is refused, from chat and from the API alike. Existing resources and locks keep working.
To check your plan, open the Lockit App Home. The Manage Subscription section shows it.
Fix it
Either:
- Upgrade. In the App Home, click Upgrade/Manage Subscription. Starter allows up to 100 resources. See Plans and billing.
- Free up a slot. Delete a resource nobody uses any more with
@Lockit delete <name>. See Edit and delete.
Name too long (Discord and Teams)
On Discord and Microsoft Teams, resource names can be up to 50 characters. Use a shorter name and put the detail in the description.
Still stuck
Email hello@lockitbot.com.